Privacy Policy — How qd111 Collects, Uses, and Protects Your Data

01.Information We Collect

qd111 collects personal information from players across several stages of the account lifecycle — from initial registration through to ongoing platform use, promotions, and support interactions. The categories of data we collect, and the context in which each is gathered, are described in detail below.

Registration & Account Data

When you create a qd111 account, we collect the following information to establish and maintain your account identity:

• Full legal name as it appears on your government-issued identification;
• Date of birth (used to verify compliance with the 18+ age requirement);
• Email address (used as your primary account identifier and communication channel);
• Mobile phone number (used for account verification and, where applicable, two-factor authentication);
• Residential address, including city (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or elsewhere in Bangladesh);
• Username and hashed password credentials.

Identity Verification (KYC) Data

To comply with standard Know Your Customer (KYC) obligations and to protect against fraud and money laundering, qd111 may request the following documentary evidence from players:

• Copy of a valid government-issued photo ID (e.g., Bangladesh National ID card, passport, or driving licence);
• Proof of current residential address (e.g., utility bill, bank statement dated within 3 months);
• Proof of ownership of the payment method used for deposits (e.g., screenshot of bKash or Nagad account registration screen);
• In certain cases, a selfie photograph holding the submitted ID document to confirm live presence.

Financial & Transaction Data

qd111 records transactional data associated with your account in order to process deposits and withdrawals, apply bonus credits, and maintain accurate financial records. This includes:

• Deposit and withdrawal amounts, dates, and payment method references (bKash number, Nagad number, bank account last digits);
• Bonus credit and wagering activity records;
• Account balance history and transaction logs;
• Currency denomination (BDT).

Technical & Usage Data

When you access the qd111 platform, our servers automatically collect certain technical data to ensure platform security and optimise the player experience:

• IP address and approximate geographic location (country and city level);
• Device type, operating system, and browser version;
• Session timestamps, login and logout records;
• Pages visited, games played, bet amounts, and interaction patterns within the platform;
• Referral source (how you arrived at qd111.bet).

Communications Data

If you contact qd111's support team via live chat, email, or any other channel, we retain records of those communications — including the content of messages and any attachments — for a period of up to 5 years for quality assurance, dispute resolution, and compliance purposes.

02.How We Use Your Data

qd111 uses the personal data collected from players for a defined set of purposes, each of which is grounded in a legitimate legal basis. The table below summarises the primary purposes for which your data is processed and the corresponding legal basis for each:

Marketing Communications

qd111 may send you promotional emails, SMS notifications, or in-platform messages about new games, deposit bonuses, BPL cricket enhanced odds, Eid promotions, and other offers relevant to your interests. These communications are sent only where you have provided explicit consent during registration or at a later point via your account preferences. You may withdraw marketing consent at any time by updating your notification preferences in your qd111 account dashboard or by contacting support at [email protected].

03.Data Sharing & Third Parties

qd111 does not sell, rent, or trade your personal information to any third party for their own commercial purposes. However, in order to operate the platform effectively and comply with applicable legal obligations, qd111 may share specific categories of your data with carefully selected third-party service providers and regulatory bodies, as described below.

Service Providers

qd111 engages third-party providers to support core platform functions. These providers are contractually bound to use your data only for the specific purpose for which it was shared and to maintain appropriate security standards. Categories of service providers include:

• Payment processors: bKash, Nagad, Rocket, Upay, and associated banking institutions (Dutch-Bangla Bank, City Bank, BRAC Bank) receive the minimum payment reference data required to process your deposit or withdrawal transactions;
• KYC and identity verification providers: Third-party identity verification platforms may process your submitted ID documents on behalf of qd111 to confirm your identity and age;
• Game studios and content providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi operate their games on the qd111 platform and may receive anonymised session data necessary to resolve game-related disputes or technical issues;
• Fraud detection and security providers: Specialist security firms may receive IP addresses, device fingerprints, and behavioural data to assist in detecting and preventing fraud, money laundering, and account takeover attempts;
• Cloud hosting and infrastructure providers: qd111's platform is hosted on secure cloud infrastructure; hosting partners may have incidental access to data stored on their servers in the course of providing infrastructure services.

Legal & Regulatory Disclosure

qd111 may be required to disclose your personal data to law enforcement authorities, regulatory bodies, or courts of competent jurisdiction where such disclosure is required by applicable law, court order, or is necessary to protect the rights, property, or safety of qd111, its players, or the general public. In such cases, qd111 will disclose only the minimum information required and, where legally permissible, will notify the affected player of the disclosure.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of qd111's business, player data may be transferred to the acquiring entity as part of that transaction. qd111 will notify affected players of any such transfer and the acquiring entity will be required to honour the terms of this Privacy Policy with respect to existing player data.

04.Cookies & Tracking Technologies

qd111 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session continuity, analyse usage patterns, and deliver relevant promotional content. This section explains what cookies are, which types qd111 uses, and how you can manage your cookie preferences.

What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or smartphone) by a website when you visit it. They allow the website to recognise your device on subsequent visits and remember certain information — such as your login status, language preferences, or the contents of a form you partially completed. Cookies cannot execute code, carry viruses, or access other files on your device.

Types of Cookies Used by qd111

Managing Your Cookie Preferences

You may adjust your browser settings to refuse, block, or delete cookies at any time. The process for managing cookies varies by browser — consult your browser's help documentation for specific instructions. Please note that disabling strictly necessary cookies will affect the functionality of the qd111 platform and may prevent you from logging in or completing transactions. Disabling functional or analytics cookies will not affect your ability to use the platform's core features but may reduce the personalisation of your experience.

05.Data Retention & Storage

qd111 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory, and accounting obligations. The following retention periods apply to the key categories of player data:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with qd111's internal data destruction procedures. Anonymised data — from which no individual can be identified — may be retained indefinitely for statistical and analytical purposes.

06.Data Security Measures

Protecting the security of your personal data is a top operational priority for qd111. We employ a layered security architecture that combines technical controls, organisational procedures, and ongoing staff training to minimise the risk of unauthorised access, data loss, or data breach.

Technical Controls

• 256-bit SSL/TLS encryption on all data in transit between your browser and qd111's servers;
• AES-256 encryption at rest for sensitive data stored in qd111's databases, including KYC documents and financial records;
• Two-factor authentication (2FA) available to all players for account login security;
• Intrusion detection and prevention systems (IDS/IPS) monitoring network traffic for anomalous activity;
• Regular penetration testing conducted by independent third-party security specialists;
• Web application firewall (WAF) protecting against common web-based attack vectors including SQL injection and cross-site scripting;
• Role-based access control (RBAC) ensuring that qd111 staff can access only the player data necessary for their specific job function.

Organisational Measures

• All qd111 staff with access to personal data are required to undergo data protection training as part of their onboarding and on an annual basis thereafter;
• Access to player data is logged and audited regularly;
• Third-party service providers are subject to data processing agreements that impose security obligations equivalent to those applied by qd111 internally;
• qd111 maintains a documented incident response plan that governs how data breaches are detected, contained, and reported.

07.Your Privacy Rights

As a qd111 player, you hold a set of rights over your personal data. qd111 is committed to facilitating the exercise of these rights in a timely and transparent manner. The following rights apply to all registered players:

Right of Access

You have the right to request a copy of the personal data qd111 holds about you. Upon receipt of a valid access request, qd111 will provide a structured summary of your data within 30 days. In cases of complexity, this period may be extended by a further 30 days with prior notice.

Right to Rectification

If any personal data qd111 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections (such as updating an email address or phone number) can be made directly via your qd111 account settings. Corrections to identity-related data may require supporting documentation.

Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where you object to its processing and there is no overriding legitimate interest. Note that erasure requests may be declined where qd111 is required to retain the data to comply with a legal obligation (for example, anti-money laundering record-keeping requirements).

Right to Restrict Processing

You may request that qd111 restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data, or where processing is unlawful but you prefer restriction over erasure. During a period of restriction, qd111 will continue to store your data but will not process it for any purpose other than storage.

Right to Data Portability

Where processing is based on your consent or on the performance of a contract, you have the right to receive a copy of your personal data in a structured, machine-readable format (such as CSV or JSON) and to request that it be transmitted directly to another data controller where technically feasible.

Right to Object

You have the right to object to the processing of your personal data where qd111 relies on legitimate interests as the legal basis for processing. qd111 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests. You have an absolute right to object to your data being used for direct marketing purposes, and qd111 will act on such an objection immediately.

Exercising Your Rights

To exercise any of the rights described above, please contact qd111's data protection team at [email protected] with the subject line "Privacy Rights Request". Please include your registered username and a brief description of the right you wish to exercise. qd111 may need to verify your identity before processing your request. All requests will receive an initial response within 5 business days.

08.Updates to This Privacy Policy

qd111 reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, legal obligations, or the services we offer. All updates are made in good faith and are intended to keep players accurately informed about how their data is handled.

When material changes are made to this Privacy Policy, qd111 will:

• Update the "Last Updated" date displayed at the top of this page;
• Notify all registered players via their registered email address at least 7 days before the changes take effect;
• Display a prominent notice on the qd111 platform for the 7 days prior to the effective date of the changes.

Continued use of the qd111 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you may request account closure by contacting [email protected] before the effective date.

The most current version of this Privacy Policy is always available at qd111.bet/privacy-policy. We encourage players to review this page periodically to stay informed about how qd111 protects their personal data.